Categories
Improvement

Zero Tolerance and the 1%

​Reading the Friday morning blog of the rather excellent Ed Reid  this morning on how many small improvements can make a big difference I was struck that it resonated with part of my talk at the NHS event Cloud2 hosted in Manchester the day before. As with Ed’s comments, I referenced the Olympic 1% improvements […]

Categories
Intranet SharePoint

What users really want

In Cloud2 we spend a lot of time thinking about SharePoint use, intranets, user adoption and the challenges of matching what people want, with what they think they want and what other people (usually managers, communications and IT folk) say they should want. We also try to match this to what we see being successful. […]