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Maturity Model for Microsoft 365

The Maturity Model for Microsoft 365 is a set of guides and tools to let companies improve productivity, assurance and effectiveness.

For the last several months I have been part of a small international team doing some serious work developing a #MaturityModel for #Microsoft365. While it’s restricted the number of blog posts I have written, it’s produced some hefty, truly useful content over on the Microsoft Community Docs portal.

The Maturity Model for Microsoft 365 (MM4M365 to its friends) is all about:

  1. Enabling organisations to improve themselves through use of technology
  2. Providing a means of bench-marking company and department competencies
  3. Helping decision makers to select appropriate approaches
  4. Developing an organisational business and technical road map based on what’s possible, what’s desired and the organisation’s culture and drivers
  5. Aligning implementation needs and objectives

As an entrepreneur, I wish I had had this a decade ago as it’s about the appropriate use of technology to maker decisions about and improve the organisation, not about how lovely, intuitive and feature rich the technology is.

It’s divided into a range of business competencies, with specific characteristics at each of the maturity model levels that describe how mature that business competency is in your organisation, department or process.

The Maturity Model defines 5 different levels, ranging from that Initial stage where you are just figuring out how to do things, through increasing levels of improvement and optimisation coupled with control and assurance, peaking at a level 5 which represents a zenith of productivity, efficiency and agility

The Maturity Model levels

You can read all about it here: (look at the stuff on the right hand side)

But, before you do, have a look at this survey and help us build a picture of what organisations needs are.

I think it’s really interesting stuff. Perhaps you will too.

The MM4M365 international team

PS: If you feel that you might want to become an actual expert in this stuff, inside you company or as a consultant, then we are going to be hosting MM4M365 Practitioners sessions. Sign up here, there is no cost.

#MM4M365 @M365CommDocs @M365Maturity  

By Simon Hudson

Simon Hudson is an entrepreneur, health sector specialist and founder of Cloud2 Ltd. and Kinata Ltd. and, most recently, Novia Works Ltd. He has an abiding, evangelical interest in information, knowledge management and has a lot to say on best practice use of Microsoft Teams, SharePoint and cloud technologies, the health sector, sustainability and more. He has had articles and editorials published in a variety of knowledge management, clinical benchmarking and health journals. He is a co-facilitator of the M365 North User Group Leeds and is Entrepreneur in Residence at the University of Hull.

Simon is passionate about rather too many things, including science, music (he writes and plays guitar & mandola), skiing, classic cars, technology and, by no means least, his family.


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