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Agents AI Thoughts and Musings

Who Pays for Society When AI Does the Work?

The emergence of agentic AI challenges traditional employment-based taxation systems, risking a decoupling of economic growth from job creation. As automation increases productivity, societies must rethink revenue mechanisms to ensure public institutions are funded. The key lies in redefining the social contract to align prosperity with societal wellbeing, rather than solely relying on employment taxes.

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Agents AI Copilot Governance Thoughts and Musings

Managing the Digital Workforce

Why Every AI Agent Needs a Manager For most of the modern corporate era, organisations have operated on a simple assumption. People perform work and technology supports them. Human beings make decisions, exercise judgement, take responsibility and are held accountable for outcomes. Systems, applications and software tools provide information, facilitate communication and automate routine tasks, […]

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Agents AI Business Process Copilot Governance Microsoft 365 SharePoint Skills

Can I Ground Copilot in a Preferred Website?

We often want to tell our AI to use a preferred or definitive website as the grounding source for certain types of queries.
It seems like such a simple thing. This is why it isn’t and what to do about it.

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Agents Branding Business Process Content management Governance Microsoft 365 SharePoint

Microsoft’s Skills Files: A Game Changer for AI in Organizations

SharePoint is getting Skills Files – markdown instructions that tell AI how your organisation works. From a KM perspective, this is gold dust: consistent, contextual, and a practical way to encode organisational meta-knowledge. Let’s dive deeper…

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Agents AI Microsoft 365 SharePoint

Enabling Knowledge Agents in SharePoint: Pain control

Microsoft’s Knowledge Agent rollout promises smarter content discovery across SharePoint. But for many SharePoint admins, the setup hits unexpected snags, especially if you’re strong in SharePoint but less familiar with PowerShell’s quirks. It would be handy to know where the troubles are and how to work around them.