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Agents AI Copilot Governance Thoughts and Musings

Managing the Digital Workforce

Why Every AI Agent Needs a Manager For most of the modern corporate era, organisations have operated on a simple assumption. People perform work and technology supports them. Human beings make decisions, exercise judgement, take responsibility and are held accountable for outcomes. Systems, applications and software tools provide information, facilitate communication and automate routine tasks, […]

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Branding Communication Copilot Governance Microsoft 365 Skills

Brand Centre Vs Brand Kit

A chance repost by the ever insightful Ami Diamond reminded me that Microsoft has, in its wisdom, ‘centralised’ it’s branding tools in SharePoint Brand Centre and Brand Kit. At first glance this feels like Microsoft creating two products to solve the same problem. In reality they target different audiences and, while there is overlap, they […]

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Agents AI Business Process Copilot Governance Microsoft 365 SharePoint Skills

Can I Ground Copilot in a Preferred Website?

We often want to tell our AI to use a preferred or definitive website as the grounding source for certain types of queries.
It seems like such a simple thing. This is why it isn’t and what to do about it.

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AI Best Practice Business Process Content management Copilot Governance Microsoft 365 SharePoint

SharePoint Skills Files Starter Pack

Having already published an introductory article on the upcoming #SkillsFiles feature in #SharePoint (and how they will provide context for #AI to drive #governance, #process and #content management) I felt a need to provide some practical tools. Hence this starter pack.

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AI Best Practice Content management Copilot Metadata Microsoft 365 SharePoint

Mastering Content Types in SharePoint Online

To build a great content management solution in SharePoint you should use Content Types. Simon Hudson and Mats Warnolf tell you how and why.

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AI Content management Copilot Microsoft 365 Mobile apps

AI and Handwritten Notes

AI has become great at many things; it can even transform terrible handwriting into typewritten text. I share the journey of discovery from scrawl to near perfect transcription.